Need Help?
Please send us an email at support@geoballistics.com. Thx!
-Joe
FAQ
Sometimes unexplained events will remove you from the PRO version, or you may obtain a new device that needs the PRO version installed.
We cannot charge you twice for GeoBallistics under the same purchasing ID. There are built in safeguards provided by Google and Apple to prevent this.
You only have to purchase again if you switch operating systems. PRO purchases do not transfer between iOS and Android
First, try hitting Restore. This should work. If the Restore fails, proceed to the next step.
Next, if you're certain you've already purchased under the current ID, you may go through the purchase process again without being charged. This is the surest way to get a user back into the PRO version.
In order for GeoBallistics to reference your current location for online weather, you must update your location coordinates (Chart Mode & Comp Mode) or place a shooter pin (Map Mode) in your current location. The system will reference the mode you most previously operated in. It is not necessary for each mode to reflect the same location. Online weather calls will only reference the mode you were using directly before entering the weather screen.
GeoBallistics is available as a free download in the App Store as well as Google Play. The free version allows the use of 1 custom rifle for use in every mode. Also free in this version is compatibility of all WeatherFlow hardware. In order to add additional rifles or save/export range cards, you must purchase the PRO version.