Need Help?

This form is the best way to notify us of a customer service issue. Most customer service issues will require an email at some point anyways, and this form is the best first step to start the process. Please include as much info as possible including your phone model and cell carrier.

If you’d like to request an addition or an edit to the bullet library, use this form for that as well. We can make the change almost immediately.

Thank you.

-the GB team

Downloads

FAQ

Sometimes unexplained events will remove you from the PRO version, or you may obtain a new device that needs the PRO version installed.

We cannot charge you twice for BallisticsARC under the same purchasing ID. There are built in safeguards provided by Google and Apple to prevent this.

You only have to purchase again if you switch operating systems. PRO purchases do not transfer between iOS and Android

First, try hitting Restore. This should work. If the Restore fails, proceed to the next step.

Next, if you're certain you've already purchased under the current ID, you may go through the purchase process again without being charged. This is the surest way to get a user back into the PRO version.

In order for BallisticsARC to reference your current location for online weather, you must update your location coordinates (Chart Mode & Comp Mode) or place a shooter pin (Map Mode) in your current location. The system will reference the mode you most previously operated in. It is not necessary for each mode to reflect the same location. Online weather calls will only reference the mode you were using directly before entering the weather screen.